FAQ

Find answers to the most commonly asked questions.

Top 3 questions

  • How can I update my business profile information on YP.ca?

    Manage your business information through the management functionalities of the Business Centre Self-Serve.
    FREE access.

    1. Edit your business profile on YP.ca
      • Business Description
      • Photos
      • Videos
      • Websites, social media and email addresses
      • Opening Hours
      • Languages Spoken
      • Methods of Payment
      • and more
         
    2. Publish deals
       
    3. Monitor your results with YP Analytics


    MANAGE YOUR BUSINESS PROFILE NOW >

    * If needed, please contact our customer service at 1-844-875-4290

  • What are your hours of operation?
    For product inquiries, you can speak with one of our media representatives weekdays from 8am to 8pm EST. Please feel free to request a free consultation outside of these hours by calling 1-877-553-6883. 
    For general queries, you can speak with one of our Customer Service Representatives by calling 1-877-909-YELO (9356).
  • How do I change my billing address, or change who the invoice is addressed to?

    Within your Business Centre self serve account, you will be able to change your billing address information if you are already billed with YP.
    Please go into the Billing & Payment menu and then into the Billing Overview section.
    At the bottom of the page, you will be able to edit your information.
    Please contact our customer service at 1-844-875-4290 if you are facing any problems.

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Call us toll-free in Canada:

1-844-875-4290

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