FAQ

Find answers to the most commonly asked questions.

Top 3 questions

  • Can I pay my YP invoices online by credit card?

    You can now pay your Yellow Pages invoices using our new secure payment online platform. Once you have accessed the platform, simply follow the instructions.

    IMPORTANT: Before accessing the platform, make sure you have:

    • Your Customer # as indicated on your Yellow Pages invoice
    • Your postal code as indicated on your Yellow Pages invoice
    • The email address where the payment confirmation should be sent
    • Your credit card and related complementary information (expiration date and security code)
     

    We accept the following credit cards:

    • Visa®
    • MasterCard®
    • American Express®

    Please note that the Yellow Pages™ products invoiced by your telecommunications service provider cannot be paid using this payment platform. In this case, please follow your telecommunications service provider's payment instructions.
  • How can I update my business profile information on YP.ca?

    Manage your business information through the management functionalities of the Business Centre Self-Serve.
    FREE access.

    1. Edit your business profile on YP.ca
      • Business Description
      • Photos
      • Videos
      • Websites, social media and email addresses
      • Opening Hours
      • Languages Spoken
      • Methods of Payment
      • and more
         
    2. Publish deals
       
    3. Monitor your results with YP Analytics


    MANAGE YOUR BUSINESS PROFILE NOW >

    * If needed, please contact our customer service at 1-844-875-4290

  • What are your hours of operation?
    For product inquiries, you can speak with one of our media representatives weekdays from 8am to 8pm EST. Please feel free to request a free consultation outside of these hours by calling 1-877-553-6883. 
    For general queries, you can speak with one of our Customer Service Representatives by calling 1-877-909-YELO (9356).

Contact us

Can't find the answer?
Call us toll-free in Canada:

1-844-875-4290

Monday to Friday from 8am to 8pm ET

Contact us

Pay your bill quickly and securely.