All FAQ

NetSync

  • Why is having an online presence important?

    Having a strong online presence is essential for all businesses in Canada today. Your customers are searching in more ways and places than ever to find a business like yours. In fact, 4 out of 5 people search for a local business online – even if they eventually will buy in person. If your business is not present when they search or if the information is not accurate on various properties, your business will likely not be chosen. Consistent information on the most popular internet properties will also build your credibility with search engines like Google that value businesses with accurate, consistent and complete information. 

  • Where will my listings be published on the Local Search Network?

    We automatically publish your business listing on the key online properties that are important to Canadians. More than 25 million Canadians visit our network of 25+ web, mobile and map-based sites and apps on a monthly basis. The Local Search Network includes Facebook, Bing, Yelp, Foursquare and Mapquest to name a few.

    We determine the top local search sites and apps by regularly checking them against a set of criteria. These criteria include: popularity in visits, search engine ranking, app store ranking, reputation and public awareness.

  • How do you scan my business?

    Using our exclusive technology, we analyze how your business name, address and phone number are appearing in real-time on all the partner properties in Canada’s largest local search network. These are the most critical details for people searching for businesses and the absolute minimum any business should be publishing online. Profile errors are identified for missing or incorrect information and the results from all search sites and apps are combined into an error score. A score above 25% means that you might be missing on ready-to buy customers because your business either does not appear or is not accurate where Canadians are searching for businesses like yours.

  • Why do I need NetSync Premium if I already have a website?

    As your virtual storefront, your website is very important for describing your business in great detail and helping visitors learn about who you are and what you do. NetSync Premium will complement your website by pushing your listing across the web and attracting more people to visit. NetSync Premium will also provide your key business information very quickly for people that have already chosen to do business with you and are trying to reach you. Simply put, NetSync Premium will open a lot more doors to your website and your business.

  • Will all my content be displayed on all partner sites and apps?

    All network partners have developed their own unique user experience and features. We make all of your content available but each partner site and app may choose to display all or part of your content as it best fits their user experience.

     

  • How long are NetSync Premium contracts?

    NetSync Premium contracts last 12 months.

  • Who will update my profile?

    As the business owner, you have full control of your profile 24/7 through your Business Centre. With NetSync Premium, all your updates will be pushed almost instantly on most sites of the Local Search Network. Your Media Account Consultant will also be able to help you with collecting and making your updates. Remember that updating your content on a regular basis is valued by search engines like Google.

  • How will I know when my updates can be viewed?

    You will be able to view the status of your updates to all partner sites and apps by signing into your Business Centre. Under the Internet Presence section you will be able to view the publishing status of your updates.

  • Why do I need NetSync Premium if I already have a presence on other properties?

    NetSync Premium actually simplifies managing your profiles on the top local search sites and apps.  A key benefit of NetSync Premium is that you save time by making updates in one centralized place and locking down your listings with NetSync’s unique technology exclusive to Yellow Pages. NetSync Premium gives you sole control over your listings and totally secures your information, month after month.  

  • How do you determine the search sites most important to Canadians?

    We determine the top local search sites and apps by regularly checking them against a set of criteria. These criteria include: popularity in visits, search engine ranking, app store ranking, reputation and public awareness.

  • How do I get my logo on my business profile?

    You can upload your logo by signing in to your Business Centre.

  • What if I don't want to have a presence on a certain property, for example, Facebook?

    Before you finalize your contract, discuss any concerns you have about particular sites or apps with your Media Account Consultant. At this stage, we can exclude updates to properties as required.

    Once a profile has been established, in most cases, the network partner will not enable us to remove it.

    You can control updates to all partner sites from within Business Centre.